Q. How does the site work?

A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag or buy now option and click on Place order. You let us know your address, mobile number and require information, you are done. A perfectfood will then deliver your order right to your home or office.

Q. How much do deliveries cost?

A. The delivery fee across the country is in the table below: City Delivery Charge Dhaka 60 Outside of Dhaka 120 Order above 3000 Taka Free

Q. How can I contact you?

A. You can always call 09666-722833 or mail us at support@perfectfoodbd.net.

Q. What are your delivery time?

A. We deliver within 3 Days after confirming the order. Sometimes the schedule will be changed, it’s depending on Political and Natural circumstance.

Q. How do I pay?

A. We accept cash on delivery (COD) and Online bKash service.

Q. I can’t find the product I am looking for. What do I do?

A. You can also call 09666-722833 or mail us at support@perfectfoodbd.net to add an item to our inventory.

Q. My order is wrong. What do I do?

A. Please Immediately call 09666 722833 and let us know the problem.

Q. What about the prices?

A. Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

Q. How do you deliver?

A. We use our own fleet and renowned courier service to deliver. Our goal is to deliver the products to your place on time.

Q. What is your policy on refunds?

A. Valid conditions and reasons to return an item during the time of delivery or within 3 days if:

1. 1. Delivery of wrong product
2. 2. Delivery of defective/ damaged/ rotten product
3. 3. Finds product unusable
4. 4. Incorrect content on the website about the product quality and quantity
5. 5. Refund / Replace is not applicable for perishable product (mango, egg, vegetable), etc. or milk

Q. Can I get a refund via cash?

A. Yes, Cash will be refunded subject to sufficient proof.

Q. Can I order over the phone?

A. Absolutely. Our hotline is 09666 722833.

Q. What about quality?

A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back to the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.

Q. How are you sourcing your products?

A. We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products. Delivering to you the best food prepared from the best raw materials in the remote areas of Bangladesh with food grade preservation (JAR).